How to Remotely Troubleshoot Your Relative
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How to Remotely Troubleshoot Your Relative

If you’re the designated ‘tech person’ in your family or friend group, here’s how to access a computer from afar, Mac or PC, to see what’s going on.

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How to Remotely Troubleshoot Your Relative's Computer

Being tech-savvy is a gift and a curse. When you know how to fix computers, you become “the computer person” for everyone you know.

If you’re using the same platform as the person you’re helping—both on Windows or both on macOS—helping people with their tech troubles from far away is very simple, and you won’t need to install any extra software. Helping someone on a different platform gets a bit trickier, but we’ll give you the right tools for the job. Let’s find out how.

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